Admitting Clerk, Casual
Casual, less than 20 hours per week
Salary Range: $13.11-$17.62
PURPOSE OF POSITION: Perform a variety of office tasks primarily related to the admitting of patients, data entry of patient information to computer system, and processing of payments, under a team concept that enhances consistency of department operations. Act as general reception for hospital, greeting visitors and answering main telephone system to respond to general inquiries, relay calls and page personnel.
ESSENTIAL JOB FUNCTIONS:
Admit patients, obtain accurate and complete patient demographics, insurance information, and signatures. Enter admissions in inpatient log.
Enter patient data into computer and prepare admitting paperwork. Enter charges or other billing information to computer and process and post receipts, as needed.
Obtain insurance notification and authorization. Work with Utilization Review/Discharge Planner to assure paperwork and notices are complete.
Complete Emergency Room patient information, make copies, and distribute.
Operate switchboard, relay incoming and outgoing calls, page personnel.
Coordinate flow of outpatients to various departments.
Greet patients, accept payments, write receipts, answer patient questions or refer them to the proper account representative.
Receive funds through mail, balance cash to daily receipts, make deposits, maintain cash drawer.
Perform a variety of general clerical duties, such as filing, envelope stuffing, copying, record scanning, and processing hospital mail, etc.
Maintain cooperative working relationship with hospital staff, patients, other organizations, and the public to provide quality customer service in a courteous manner.
Maintain work areas in a clean, orderly and secure manner.
Follow all safety rules and procedures for work areas.
JOB QUALIFICATION REQUIREMENTS:
MANDATORY REQUIREMENTS: Knowledge of general office practices, computer/data entry procedures, operation of office equipment, use of telephone systems, arithmetic, spelling, English and grammar. General knowledge of confidentiality concepts and requirements. Ability to communicate effectively with public, insurance companies, and staff both orally and in writing. Equivalent to a high school education and six (6) months related experience, or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform the above duties.
DESIRABLE REQUIREMENTS: Previous experience working directly with the public and/or in a hospital environment. Experience communicating with people from diverse socio-economic backgrounds.