Job Description

Medical Office Specialist, Full Time 32-40 hours/week
Family Care Clinic
Salary Range: $14.44 - $19.42
PURPOSE OF POSITION: Perform a variety of office tasks related to data entry and patient account billing.
Post all daily payments and adjustments into the Practice Management System.
Assist with review and working aging reports for all insurances, excluding Medicare, OMAP and EOCCO.
Post insurance adjustments and research insurance denials.
Process refunds and research refund regulations.
Researching and indexing Explanation of Benefits to make sure they are matched with appropriate claims and are processed correctly.
Back-up for Hospital payment posting.
Maintain cooperative working relationship with clinic staff, patients, other organizations, and the public to provide quality customer service in a courteous manner.
Maintain work areas in a clean, orderly and secure manner.
Follow all safety rules and procedures for work areas.
MANDATORY REQUIREMENTS: Knowledge of office procedures and methods, English, grammar, spelling, data entry and retrieval, record keeping, and computer applications software. General knowledge of confidentiality concepts and requirements. Basic knowledge of medical terminology and patient care diagnostic codes. Ability to communicate effectively with the public, insurance companies, and staff both orally and in writing. Equivalent to a high school education and over one (1) year office experience, or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform the above duties.
DESIRABLE REQUIREMENTS: Previous billing office or patient account experience and previous experience in a clinic environment.

Application Instructions

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